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Re: Honor Thy Father [message #3871 is a reply to message #3867] Mon, 16 June 2014 20:10 Go to previous messageGo to previous message
Amadeus Decker is currently offline  Amadeus Decker
Messages: 48
Registered: May 2014
Location: Roosevelt
Gruen Apprentice
Well I am happy to report that my Dad was very pleased with the gift. But he still thought that actual parts would be impossible to source outside of finding the exact model. I did tell him that there was a site called Jules Borel that is supposed to have everything needed to repair a Gruen. So whenever the watch needs serviced, other than a cleaning, I will let his jeweler know about the Jules Borel site.

That is what started the initial argument. My Dad told me that the jeweler claimed that a Gruen could not be repaired because parts were unavailable. I begged to differ citing the absolute possibility of an online forum filled with experts who could obtain parts, even if not new old stock. He seemed to rely on the jewelry expertise, rather than my side of the debate saying "How can you know more than the jeweler?"

But, then again, Dad is 82 years old. And I wasn't nearly as frustrated with him as I was the jeweler who should have done a basic online search to accommodate my Dad. But this particular jeweler also is a Citizen watch retailer. And I am sure he would have preferred my Dad simply buy a new Citizen.

Now I can understand that. But still it is good to at least do a basic search to find a part. The internet should have been a go to source for the jeweler. And it is little things like that, that will move a person to buy a new watch later on down the line.

And, honestly, I was at the same jewelers last year because my Grandfather, (my Mothers Dad), also gets his watch serviced by them. And while I was there I was looking at a Citizen "Blue Angels" version chronograph shown in an photo advertisement they had. Had they made a better effort concerning my Dads Gruen I might have made a better effort to buy the Citizen Chronograph. Although when I was there last year with my Grandfather they did do a good job in replacing and fitting him with a new band for his watch.

So, again, I will eventually visit them and tell them about the Jules Borel site and suggest they get an account.

[Updated on: Mon, 16 June 2014 20:17]

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